Refund & Cancellation Policy

seoripple sells professional SEO services — monthly retainers and scoped one-time projects — not physical goods, and there is no checkout or cart on this website. This policy explains how cancellation, notice, and refunds work for those services. It replaces and supersedes any appointment- or booking-style cancellation terms referenced elsewhere; those do not apply to SEO engagements.

• Monthly retainers (Foundation, Growth, Scale, or a custom-scoped package) are billed monthly and continue until cancelled.
• Either party may end a retainer with 30 days’ written notice (email to support@seoripple.com is sufficient). The retainer continues, and remains billable, through the end of the 30-day notice period.
• Fees already invoiced and paid for work performed are non-refundable; the 30-day notice period exists precisely so both sides have a clean, predictable off-ramp instead of a refund dispute.

• One-time projects are quoted as a fixed fee for defined deliverables in the written proposal.
• Any deposit or initial payment becomes non-refundable once work has commenced, reflecting the time and resources committed to the audit or project from that point.
• Deliverables that have already been completed and delivered (for example, a finished audit report) are non-refundable, since the service has been performed.
• If you cancel a one-time project before work has commenced, any deposit paid is refunded in full, less any documented third-party costs already incurred on your behalf (rare, and disclosed in advance if applicable).

The initial SEO audit offered via “Request a Free SEO Audit” carries no charge, so no refund question arises for it. A paid, more extensive audit scoped separately from the free introductory audit is treated as a one-time project under §3.

If an invoice is not paid within the terms stated on it, we may pause active work until the account is current. Work paused for non-payment does not extend the 30-day notice period or entitle either party to a refund for periods already invoiced.

Email support@seoripple.com stating the engagement you wish to end and the effective date. We will confirm receipt and the resulting end date (30 days from the date we receive your notice) in writing.

Questions about billing, cancellation, or this policy: support@seoripple.com, or by post to seoripple, Bismarckstraße 6, 86391 Stadtbergen, Germany.